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ArticlesVotes on activity by Nicholas DePauw
Voicemail from Home
This article is brought to you by Brieanna Nanney, Administrative Assistant to Principal at Patterson High. For anyone working from home, here are the instructions for checking your school voicem...
Password Complexity Requirements
Password complexities for the different user groups are listed below. Users can change their passwords by using the self-service website (https://password.patterson.k12.ca.us). Employee Password R...
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...
Approve a Youtube Video for Students
Youtube offers a variety of content. Many videos used in lessons and classes are often "over-blocked". Educators can now prevent videos from being over-blocked by approving individual videos or e...
How to Check Previous Tickets
You can always check the status of a ticket you submitted by going to My Activities in Help Desk Visit http://helpdesk.patterson.k12.ca.us and login using the "Sign in" link in the top right han...
How to Check What Devices have been Issued to a Student
Chromebook devices are issued to students throughout the year. The steps below will help office staff see what devices a student has been issued: a chromebook, a hotspot, or an extended network d...
Adding Keyboard to Windows
Follow these steps to change your keyboard settings on Windows 10 Click on the Windows icon on the bottom left corner of your screen. Click on "Settings". Click on "Time & language". Click on "Re...
How to install PrinterLogic
PrinterLogic is a print management product that allows users to quickly and easily install printers without having to wait for IT support. The PrinterLogic agent should install automatically, but ...
How to Install a Printer
If you need to troubleshoot a printer, read Printer Troubleshooting. Open the system tray next to the clock, usually found in the bottom right-hand corner, by clicking the up-arrow icon ^ 1) Click...
Request to Unblock a Website
We utilize Cisco Umbrella web filtering to secure your internet browsing experience. If you discover a site that is blocked in error follow these steps to report it. Our Help Desk team will revie...