Self-Service Password Reset

Self-Service Password Reset (SSPR) is a powerful tool designed to help end-users to access their accounts when they have forgotten a password.  This article will help you register for SSPR and demonstrate how to use it.

Registering for SSPR

Using SSPR on Windows Login

Using SSPR from Webpage

FAQ

Registering for SSPR

1.  Visit https://aka.ms/ssprsetup
2. When prompted, login with your school account information
3. Setup at least two authentication methods
   
   NOTE:  The information you provide is only used by you when using the SSPR service.
4. Click "Finish" after you have setup two authentication methods

Using SSPR on Windows Login

1. Open your district issued computer
2. Click Reset Password
3. Follow onscreen prompts

Using SSPR from Webpage

1. Sign in to the My Apps portal, using your existing password
2. Select Change password
   
3. Type your old password, create and confirm your new password, and then select Submit
   

FAQ:

• How long will a reset take? 
  Resets are usually instant but can take up to 60 minutes for systems to synchronize
• What happens to the information entered during enrollment?
  The info entered during enrollment is used ONLY when using SSPR service.