How to Check Previous Tickets

You can always check the status of a ticket you submitted by going to My Activities in Help Desk

1. Visit http://helpdesk.patterson.k12.ca.us and login using the "Sign in" link in the top right hand corner of the webpage
   
   
   
2. Click the "down arrow" next to your name to display the option menu
   
   
   
3. Click My activities from the list
4. The My request page loads.  In it you will see all tickets you have submitted and the current status of each.  You can also search for previous tickets.