If you're seeing some of these problems with Chrome, you might have unwanted software or malware installed on your computer:
- Pop-up ads and new tabs that won't go away
- Your Chrome homepage or search engine keeps changing without your permission
- Unwanted Chrome extensions or toolbars keep coming back
- Your browsing is hijacked and redirects to unfamiliar pages or ads
- Alerts about a virus or an infected device
In the future, avoid unwanted software by only downloading files or visiting sites that you know are secure.
- On your computer, open Chrome.
- At the top right, click More Settings.
- At the bottom, click Advanced.
- Chromebook, Linux, and Mac: Under "Reset Settings," click Restore settings to their original defaults Reset Settings.
- Windows: Under "Reset and cleanup,” click Reset Settings Reset Settings.
If you removed unwanted programs or reset your browser settings, you might need to turn some extensions back on. To turn extensions on, at the top right, click More More Tools Extensions. Only turn on extensions you trust.
For the most part, the majority of unwanted extensions are named with keywords such as (ads for, etc). Also any extension you see that you do not recognize or use, you can always disable it if it's not needed.