Cisco 7800
Cisco IP Phone 7800 Series Quick Start Guide
Your Phone
Cisco IP Phone 7841 shown.
1 Incoming call or voicemail indicator
2 Line and feature buttons
3 Softkeys
4 Navigation (navigation ring and Select button)
5 Hold, Transfer, and Conference
6 Speakerphone, Headset, and Mute
7 Voicemail, Applications, and Directory
8 Volume
Line and Feature Buttons
Use line and feature buttons to view calls on a line, or
access features such as Speed Dial.
Buttons illuminate to indicate status:
x Green, steady: Active call
x Green, flashing: Held call
x Amber, steady: Private line in use
x Amber, flashing: Incoming call
x Red, steady: Remote line in use
x Red, flashing: Remote line on hold
Place a Call
Enter a number and pick up the handset.
Answer a Call
Press the flashing amber line button.
Put a Call on Hold
1. Press Hold .
2. To resume a call from hold, press Hold again.
View Your Recent Calls
1. Press Applications .
2. Scroll and select Recents.
3. Select a line to view.
Add Another Person to a Call (7811)
1. From an active call, press Conference .
2. Press Calls, select a held call, and press Yes.
Add Another Person to a Call (7821, 7841,
7861)
1. From an active call, press Conference .
2. Select a held call and press Yes.
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Cisco IP Phone 7800 Series Quick Start Guide
Copyright © 2020 Cisco Systems, Inc. All rights reserved. April 2020
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer .
2. Enter the other person’s phone number.
3. Press Transfer again.
Make a Call with a Headset
1. Plug in a headset.
2. Enter a number using the keypad.
3. Press Headset .
Make a Call with the Speakerphone
1. Enter a number using the keypad.
2. Press Speakerphone .
Mute Your Audio
1. Press Mute .
2. Press Mute again to turn mute off.
Listen to Voice Messages
Press Messages and follow the voice prompts. To
check messages for a specific line, press the line button
first.
Forward All Calls
1. Select a line and press Fwd all.
2. Dial the number that you want to forward to, or press
Voicemail.
3. When you return, press Forward off.
Adjust the Volume in a Call
Press Volume up or down to adjust the
handset, headset, or speakerphone volume when the
phone is in use.
Adjust the Ringtone Volume
Press Volume up or down to adjust the
ringer volume when the phone is not in use.
Change Ringtone
1. Press Applications .
2. Select Preferences > Ringtone.
3. Select a line.
4. Scroll through the list of ringtones and press Play to
hear a sample.
5. Press Set and Apply to save a selection.
Adjust the Screen Contrast
1. Press Applications .
2. Select Preferences > Contrast.
3. Press up to increase, or down to decrease, the
contrast.
4. Press Save.
Adjust the Screen Backlight
1. Press Applications .
2. Select Preferences > Backlight.
3. Press On to set the backlight on or press Off to set
backlight off.
User Guide
View the full User Guide at http://www.cisco.com/c/en/us/
support/collaboration-endpoints/unified-ip-phone-7800-
series/products-user-guide-list.html.
Cisco 8800 Series
Cisco IP Phone 8800 Series Quick Start Guide
Copyright © 2018 Cisco Systems, Inc. All rights reserved. May 2018
Your Phone
1 Incoming call or voicemail indicator
2 Camera (Cisco IP Phone 8845 and 8865)
3 Feature and session buttons
4 Softkeys
5 Back, Navigation cluster, and Release
6 Hold, Transfer, and Conference
7 Headset, Speakerphone, and Mute
8 Voicemail, Applications, and Directory
9 Volume
Feature and Session Buttons
Use feature buttons (left side) to view calls on a line or
access features such as Speed Dial. Use session buttons
(right side) to perform tasks such as resuming a held call.
If you use a locale that reads right to left, the feature and
session button locations are swapped.
Buttons illuminate to indicate status:
x Green, steady: Active call
x Green, flashing: Held call
x Amber, steady: Private line in use
x Amber, flashing: Incoming call
x Red, steady: Remote line in use
x Red, flashing: Remote line on hold
Make a Call
Enter a number and pick up the handset.
Answer a Call
Press the flashing amber line button.
Put a Call on Hold
1. Press Hold .
2. To resume a held call, press Hold again.
View Your Recent Calls
1. Press Applications .
2. Select Recents.
3. Select a line to view.
Transfer a Call to Another Person
1. From a call that is not on hold, press Transfer .
2. Enter the other person’s phone number.
3. Press Transfer again.
Add Another Person to a Call
1. From a connected call that is not on hold, press
Conference .
2. Press Active calls to select a held call.
3. Press Conference again.
Cisco IP Phone 8800 Series Quick Start Guide
Copyright © 2018 Cisco Systems, Inc. All rights reserved. May 2018
Make a Call with a Headset
1. Plug in a headset.
2. Enter a number using the keypad.
3. Press Headset .
Make a Call with the Speakerphone
1. Enter a number using the keypad.
2. Press Speakerphone .
Mute Your Audio
1. Press Mute .
2. Press Mute again to turn mute off.
Stop Your Video
(Cisco IP Phone 8845 and 8865 only.)
1. Turn the camera shutter counterclockwise to stop your
video.
2. Turn the camera shutter clockwise to start your video.
Listen to Your Voice Messages
Press Messages and follow the voice prompts. To
check messages for a specific line, press the line button
first.
Forward All Calls
1. Select a line and press Forward all.
2. Dial the number that you want to forward to, or press
Voicemail.
3. To receive calls again, press Forward off.
Adjust the Volume in a Call
Press Volume left or right to adjust the
handset, headset, or speakerphone volume when the
phone is in use.
Adjust the Ringtone Volume
Press Volume left or right to adjust the
ringer volume when the phone is not in use.
Change the Ringtone
1. Press Applications .
2. Select Settings > Ringtone.
3. Select a line.
4. Scroll through the list of ringtones and press Play to
hear a sample.
5. Press Set and Apply to save a selection.
Adjust the Screen Brightness
1. Press Applications .
2. Select Settings > Brightness.
3. Press the Navigation cluster left to decrease, or right to
increase, the brightness.
4. Press Save.
Change the Font Size
1. Press Applications .
2. Select Settings > Font Size.
3. Select a font size.
4. Press Save.
Pair a Mobile Device
(Cisco IP Phone 8851, 8861, and 8865 only.)
1. Put your mobile device in discoverable mode.
2. On your IP Phone, press Applications .
3. Select Bluetooth > Add Bluetooth.
4. Select your mobile device from the available devices
list to pair.
5. Verify the passkey on your mobile device and your IP
Phone.
6. When you are prompted to save mobile contacts,
choose to make your mobile device contacts and call
history available on your IP Phone.
User Guide
View the full User Guide at http://www.cisco.com/c/en/us/
support/collaboration-endpoints/unified-ip-phone-8800-
series/products-user-guide-list.html.
Cisco and the Cisco logo are trademarks or registered trademarks of
Cisco and/or its affiliates in the U.S. and other countries. To view a list
of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks.
Third-party trademarks mentioned are the property of their respective
owners. The use of the word partner does not imply a partnership
relationship between Cisco and any other company. (1110R)
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